Nothing ruins my day more than an encounter with someone who says, “Well, it’s been like that for as long as I’ve been here and there’s nothing anyone can do to change it.” If you hear that enough times, you begin to doubt whether change is even possible. It makes me sad to see leaders and teams fall into this pattern of disempowering acceptance.
It’s when you feel isolated and alone with a problem that you can find yourself accepting the unacceptable. This brings me back to Margaret Wheatley’s poem, “Turning to One Another.” (To read the entire poem take a look at a previous blog.) I’ve been reflecting on this poem over the last few weeks and this next stanza I find particularly motivating when confronted with the unacceptable.
Invite in everybody who cares to work on what’s possible.
Acknowledge that everyone is an expert about something.
Know that creative solutions come from new connections.
I love this part of the poem. I want to work with others who care to work on what’s possible. Margaret Wheatley reminds us that each person holds expertise and, collectively, we can come up with new solutions. That’s my vibe, I’m all about collaboration and the synergy of the group that spins one idea off of another until they land on a common direction. It’s powerful.
If you’re a leader, and you’ve observed an unacceptable situation, what should you do next?