Category: Community of Practice

Stop Accepting the Unacceptable and Create a Community Committed to Change

Community committed to changeNothing ruins my day more than an encounter with someone who says, “Well, it’s been like that for as long as I’ve been here and there’s nothing anyone can do to change it.” If you hear that enough times, you begin to doubt whether change is even possible. It makes me sad to see leaders and teams fall into this pattern of disempowering acceptance. 

It’s when you feel isolated and alone with a problem that you can find yourself accepting the unacceptable. This brings me back to Margaret Wheatley’s poem, “Turning to One Another.” (To read the entire poem take a look at a previous blog.) I’ve been reflecting on this poem over the last few weeks and this next stanza I find particularly motivating when confronted with the unacceptable.

Invite in everybody who cares to work on what’s possible. 

Acknowledge that everyone is an expert about something. 

Know that creative solutions come from new connections.

I love this part of the poem. I want to work with others who care to work on what’s possible. Margaret Wheatley reminds us that each person holds expertise and, collectively, we can come up with new solutions. That’s my vibe, I’m all about collaboration and the synergy of the group that spins one idea off of another until they land on a common direction. It’s powerful.

If you’re a leader, and you’ve observed an unacceptable situation, what should you do next? 

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Appreciating the Power of a Collaborative Community — Now more than ever!

laptop computer with internet contacts projection“There is no power greater than a community discovering what it cares about.” 

That’s the first line of Margaret Wheatley’s poem entitled, “Turning to One Another.”  As I read this poem recently, I found it deeply resonated with me and inspired a bit of soul searching as I reconnected with the value of community in my own life.

The next lines are, 

Ask “What’s possible?,” not “What’s wrong?”

Keep asking.

Notice what you care about.

Assume that many others share your dreams.

2020 has had a way of bringing into the light what we care about, hasn’t it? Some of the things we previously viewed as necessary, we’ve probably discarded. Whereas, other things, we may have taken for granted before, now have much deeper value. 

For me, one big shift has been my schedule. After years of 9-5 programming, I’ve discarded these routine hours in favor of listening to my client’s needs and matching my availability to meet theirs. Truly a gift of time that allows me to delve more deeply into my focus on collaboration. Another unexpected blessing came about when I was needed to support my daughters with the distance learning needs of my grandchildren. What a fantastic opportunity to spend time with my “grands”, as I call them, and tune into their strengths and coach them through the obstacles of remote learning. 

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How to Establish Guidelines for Virtual Community of Practice Meetings

A woman interacting with a virtual community of practiceMore than ever, the world needs to explore new solutions. Practices that worked well before in business, health care, education, government, may not be working so well now. Which is why we need functioning Communities of Practice (CoPs). A Community of Practice is a space for ideas, the generation of possibilities, and permission to explore out-of-the-box solutions. 

Technology has opened up the possibility of “long-distance” Communities of Practice. There are new CoPs starting virtually, while others are adapting their communities for virtual meetings. It’s exciting to see, all over the world, new Communities of Practice are being created to meet the changing needs of our society. 

In my last post, I discussed how CoPs can continue to have productive meetings during the quarantine. However, I’m finding there are new challenges that need to be addressed. The key to successful meetings is the same as it’s always been: appropriate guidelines or norms. Why is there most likely a need for revised guidelines now? 

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How to Ensure Your Virtual Community of Practice Thrives During Quarantine

A man works with his virtual community of practiceThe world didn’t stop turning when we all went into quarantine. I live in California and we’ve been sheltering in place for several weeks now and I’ve been working for Touro University from home. I’m sure you’d agree that there’s a pressing need for community and the interaction, learning, and problem-solving it can provide in these chaotic times. 

It’s been interesting to watch Communities of Practice (CoPs) spring into existence to meet these new challenges. For example, I’m seeing how educators are seeing the need to remain connected. They are forming CoPs to quickly share strategies on setting up virtual classrooms, reinforce the bonds they established in person, and connect with other teachers who share similar challenges and can provide creative solutions.

The medical field is also seeing the need for Communities of Practice. For instance, the COVID-19 Clinical Council has established 23 multidisciplinary clinical communities of practice across key clinical specialties to support the response to COVID-19. 

Luckily, we’ve acquired technology in the past few years that can help us to move forward, pandemic notwithstanding. If used effectively, there’s no reason why we can’t be just as productive in quarantine as we are in-person. The operative words being if used effectively

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The Three Essential Elements of a Community of Practice—Part 3: Practice

Essential elements of a community of Practice: PracticeWhat makes a Community of Practice work? I’ve been exploring, in a three-part series, the key elements that make up a successful Community of Practice. We’ve already examined #1 domain, and #2 community, so now it’s time to dive into the final element, practice. 

In this series, we’ve seen how the domain establishes the general area of interest for the community members made up of mutual peer relationships. The practice element entails the sharing of real-life experiences, stories, tools, and ways of addressing problems. So in order to have a strong Community of Practice (CoP), you need strong practitioners!

In a CoP, knowledge is not created in one place by external experts and “taught” so it can be used in practice by others. In a CoP, every member of the team is a Steward of Knowledge. As guardians of their practice, each team member is an expert by virtue of already being a strong practitioner. Ideally, each member brings with them diverse experiences and over time this valuable learning gets pooled. The individual members are empowered to take any new learning back to their domain. 

This interaction also strengthens a sense of shared purpose and values between community members. How the group shares, codifies, elevates and even celebrates each person’s practice demonstrates the community’s commitment to supporting each person in developing their practice. 

Here are three ways to ensure a strong practice in your Community of Practice:

Community of practice

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Louise J Santiago, PhD
Executive Coach and Organizational Consultant

Where Leadership is Intentional Work

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