Author: Louise Santiago

Make Team Members Feel Heard — 5 Ways to Let Them Set Their Terms

Louise J. Santiago shares 5 ways a team leader can help make team members feel heard by helping them create team social agreements.“He acted like he heard me but really he completely ignored me.” My client was very frustrated when she recounted a recent experience at a meeting. Theoretically, everyone was on the same page, with each person doing their part to make team members feel heard, yet the reality was one strong-willed person was dominating.

My client was initially excited about this meeting. She was thrilled to be invited to work with this team that had been chosen to collaborate on a plan to increase their organization’s commitment to equity. But she went on to relate, “My ideas were met with, ‘Oh, that’s great, and we can also do this.’ And then he went on to outline the complete opposite of what I was trying to say. It was like I wasn’t even there! I don’t know if I want to be on this team anymore.”

Sadly, this meeting on equity was anything but equitable! It was yet another meeting that got derailed by someone who wants to promote their one way of doing things. I could totally relate, I think we all can. No one likes to be ignored, discounted, misunderstood, or forced to act against their will. Yet, it happens all the time. 

As a team leader or team member, could your leadership inadvertently be causing your team to feel this way? How can you make each team member feel heard and valued within the structure of your organization? Better yet, how can you really hear, and recognize, each member of your team?

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No matter the size of your business, you can use the principles of social learning in the workplace to bring your employees closer together to work as a cohesive team.

Social Learning in the Workplace Sparks Creativity & Increases Productivity

When did you learn the big concepts that molded you into the person you are today? Were they learned in an academic lecture room or in a relaxed social context? For the most part, didn’t we learn our roles, responsibilities, and expectations from our family, neighborhood circles, and intimate discussions with teachers, trusted coaches, and advisors? Knowing this, the questions arise: How can this be translated into the workplace? How can social learning in the workplace help your team be more productive?

As CEOs and team leaders, you most likely recruited your team based on their individual merit. However, to make your collaborative project wildly successful you need a cohesive team that is fully engaged and invested in the work they do together. Yet, without an open atmosphere conducive to learning, each team member remains an individual. Before we identify how to do this, we need to establish whether employing social learning in the workplace is right for your organization. 

What types of businesses and organizations can benefit from social learning in the workplace?

Productive Team Meetings, Team Leadership Skills

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How to Keep Team Members Engaged — Social Learning Spaces Make it Easy!

As a team leader, are you wondering how to keep team members engaged, when your team lost some of its cohesiveness and enthusiasm? Try Social Learning Spaces!Is your team fully engaged in their work as a team or are they distracted? Really, who can blame them if they are distracted? This last year has brought major upheaval in how teams interact and in how work gets done. There’s no going back to normal and maybe that’s a very good thing. If you’ve been wondering how to keep team members engaged, there is a new and exciting opportunity for you! I believe leaders can use this time of transition as an opportunity to re-engage their teams through social learning spaces.

What exactly is a social learning space and how can you use it to help your team members be more fully engaged? 

Team Leadership Skills

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Louise J Santiago, PhD
Executive Coach and Organizational Consultant

Where Leadership is Intentional Work

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